This page explains what personal information 40jl collects from players, how it is used, how it is protected, and what rights you have over your own data.
Six key principles that shape how 40jl handles your personal information. Full details are in the policy sections below.
40jl only collects personal information that is necessary for account operation, identity verification, payment processing, and legal compliance. We do not collect information for its own sake, and we do not build marketing profiles to sell to other businesses.
All data transmitted between your device and the 40jl platform is protected by SSL encryption. Stored personal data is held on secured servers with access controls. We use industry-standard practices to prevent unauthorised access, loss, or disclosure of your information.
We require identity verification (KYC) before processing your first withdrawal. This isn't just a formality — it's a safeguard that ensures only you can access your funds. Your ID documents are handled with confidentiality and are not used for any purpose beyond verification and legal compliance.
40jl does not sell, rent, or trade your personal information to third-party marketing companies. Any sharing of data with third parties is strictly limited to what is needed to operate the platform — such as payment processing partners and game software providers — and is governed by data protection agreements.
The 40jl platform uses cookies and similar tracking technologies to support account sessions, remember platform preferences, and analyse how the platform is used in aggregate. No cookies are used to build personal advertising profiles or to track your activity across unrelated websites.
As a registered 40jl player, you have the right to access the personal information we hold about you, to request corrections, and to request deletion of your account and associated data subject to our legal retention obligations. Contact support through live chat to exercise these rights.
Applies to all 40jl players. This policy applies to all registered users of the 40jl platform, including those accessing via mobile browser and the 40jl Android app.
Privacy concerns or data requests? Reach our support team via live chat inside the platform, or email [email protected]
This Privacy Policy explains how 40jl ("we", "us", "our") collects, uses, stores, and protects the personal information of players who register and use the 40jl platform. It applies to all users of the platform, whether accessed through a web browser or through the 40jl mobile application.
By creating an account on 40jl, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal information as described here. If you do not agree with any part of this policy, you should not register for or use the platform.
This policy should be read alongside the Terms and Conditions, which govern your use of the platform more broadly.
40jl collects personal information from you directly when you register, use the platform, or contact support. The categories of information we collect include:
| Category | Examples | Why It's Collected |
|---|---|---|
| Registration Details | Full name, date of birth, email address, mobile number | To create and manage your account |
| Identity Documents | Government-issued ID (for KYC verification) | To verify your identity before processing withdrawals |
| Financial Information | Bank account details, e-wallet information used for deposits and withdrawals | To process PHP transactions accurately and securely |
| Transaction Records | Deposit amounts, withdrawal requests, game session history | For account management, dispute resolution, and legal compliance |
| Device and Access Data | IP address, device type, browser type, login timestamps | For security monitoring and fraud prevention |
| Support Communications | Chat transcripts, support ticket content | To resolve queries and improve support quality |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is present in your government-issued ID for KYC purposes.
The personal information we collect is used for the following purposes:
We do not use your personal information to send unsolicited third-party marketing messages. Any platform communications from 40jl — such as notices about promotions on the Promotions page — are based solely on your account relationship with us and can be managed through your account communication preferences.
Before your first withdrawal is released, 40jl requires you to complete a Know Your Customer (KYC) verification process. This involves submitting a copy of a valid Philippine government-issued ID — such as a PhilSys national ID, driver's licence, passport, SSS ID, or UMID card.
KYC verification is a one-time requirement. Once your identity has been verified, you will not need to repeat the process unless there is a specific reason for re-verification — such as a change to your registered details or an account security review.
Your identity documents are used only for verification purposes. They are stored securely and are not shared with any party other than those directly involved in the verification process. Documents are retained for the period required by applicable regulations and then securely disposed of.
Failure to complete KYC verification when required will result in withdrawal requests being held pending completion. This is a player protection measure — it ensures that no one other than you can withdraw funds from your account.
40jl does not sell, rent, or provide your personal information to third-party companies for marketing or advertising purposes. We share personal information only in the following limited circumstances:
All third parties with whom we share personal data are required to handle it in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond the specific service they provide to 40jl.
40jl implements technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These measures include:
While we apply strong security measures on our end, no transmission over the internet or digital storage system is completely impervious to risk. You also have a role to play: keeping your password secure, not sharing your login details, and logging out of your account on shared devices are all important steps you can take to protect your own account.
If you suspect that your account has been accessed without your authorisation, contact the 40jl support team through live chat immediately. We will investigate and, where appropriate, suspend the account while the matter is reviewed.
40jl uses cookies and similar technologies on the platform. Cookies are small files stored on your device that help the platform function correctly and help us understand how the platform is used.
The types of cookies used on 40jl include:
40jl does not use cookies to serve personalised advertising from third-party ad networks, and no cookies are used to track your browsing activity across websites other than 40jl.vu.
Most browsers allow you to manage or block cookies through their settings. Note that disabling certain types of cookies — particularly session cookies — may affect the functionality of the platform.
40jl retains your personal information for as long as your account is active and for a reasonable period thereafter, as required to comply with legal, regulatory, and audit obligations.
Transaction records — including deposit history, withdrawal requests, and game session records — are retained for a minimum period as required by applicable financial regulations. These records support account dispute resolution and legal compliance obligations that exist even after an account is closed.
If you request deletion of your account, we will action that request within a reasonable timeframe. Certain categories of data may be retained beyond account closure where legally required. We will inform you of any such exceptions when processing your deletion request.
Identity documents submitted for KYC are retained for the period required by applicable regulations and then securely disposed of or deleted.
As a registered 40jl player, you have the following rights in relation to the personal information we hold about you:
You can request a copy of the personal information 40jl holds about you. We will respond to access requests within a reasonable timeframe and will provide the information in a clear, readable format.
If any personal information in your account is inaccurate or out of date, you can request that we correct it. Basic details such as contact information can be updated through your account settings. For corrections to KYC-related information, contact support directly.
You can request that we delete your account and associated personal data. We will action such requests subject to our legal data retention obligations — certain transaction and compliance records may need to be retained even after account closure.
You can object to certain uses of your personal data, such as receiving platform communications from us. You can manage communication preferences through your account settings or by contacting support.
To exercise any of the rights above, contact the 40jl support team through live chat inside the platform, or send a written request to [email protected]. We will respond within a reasonable period and will verify your identity before processing any data-related request.
40jl may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable regulations, or improvements in our data practices. The date at the top of this page reflects when the policy was last revised.
Where changes are material — meaning they significantly affect how your personal information is collected or used — we will provide notice through the platform before the changes take effect. Continued use of the platform after any revision constitutes acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically. If you have questions about any aspect of how 40jl handles your personal data, our support team is available around the clock through live chat inside the platform.
We understand that sharing personal information — including your ID documents for KYC — requires trust. We treat that trust seriously. Your data is used only for the purposes stated in this policy, stored securely, and never sold to third parties for commercial gain.
If you ever have a concern about how your data is being used, or if you want to exercise any of your data rights, reach us through live chat inside your account. Our team is available 24/7 and will handle your request with care.
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